Why This Guide Matters

With rising awareness of mental health and the convenience of telehealth, more Californians are turning to virtual therapy. If you have Aetna insurance, you may be wondering how to use your benefits effectively. At CEREVITY, we’ve created this comprehensive guide to help you understand everything you need to know about accessing online therapy with Aetna coverage—so you can focus on healing, not navigating red tape.

Section 1: What Does Aetna Cover for Mental Health?

Aetna offers a range of mental health benefits across its commercial PPO, EPO, and HMO plans. Coverage typically includes:

  • Virtual therapy (telehealth) sessions
  • Individual psychotherapy
  • Couples or family counseling
  • Psychiatric evaluations and medication management
  • Outpatient and inpatient mental health care

For most outpatient therapy services, including virtual care, no referral is required under PPO and EPO plans. Some HMO plans may have additional steps, but we can help you check.

Section 2: Why Choose Virtual Therapy?

Virtual therapy—also known as teletherapy—has become a preferred method of receiving mental health support. It’s convenient, accessible, and just as effective as in-person sessions for many individuals.

Benefits of Virtual Therapy with CEREVITY:

  • Attend from anywhere in California, whether you’re in Los Angeles or a small rural town
  • Secure, HIPAA-compliant video sessions
  • Flexible scheduling options, including evenings
  • No commuting, traffic, or waiting rooms
  • Covered by Aetna for most members

Section 3: Conditions We Commonly Treat

Our licensed therapists at CEREVITY are experienced in supporting adults 18+ through a wide range of concerns:

  • Anxiety, panic, and stress disorders
  • Depression and mood imbalances
  • Trauma, PTSD, and complex grief
  • Burnout and work-life imbalance
  • Women’s mental health and life transitions
  • Identity exploration and relationship challenges

We tailor your treatment based on your needs and goals, using evidence-based approaches such as Cognitive Behavioral Therapy (CBT), mindfulness-based techniques, and trauma-informed care.

Section 4: How to Use Your Aetna Insurance

Getting started with Aetna doesn’t have to be confusing. Here’s how we simplify the process at CEREVITY:

  1. Visit our Get Started page.
  2. Fill out a brief intake form that lets us understand your preferences and goals.
  3. Our team verifies your Aetna coverage and explains your benefits.
  4. We match you with a licensed therapist who best fits your needs.
  5. You attend your first virtual session—all from the comfort of your home.

Section 5: FAQs About Aetna and Virtual Therapy

Do I need a referral from my doctor?

In most cases, no referral is needed—especially for PPO and EPO plans. We’ll confirm for you during the intake process.

Does Aetna cover multiple therapy sessions per month?

Yes, most Aetna plans cover weekly or bi-weekly sessions, depending on clinical need and plan details.

What’s the average out-of-pocket cost?

This varies by plan, but many clients pay only a copay, similar to a standard medical visit. Some plans cover sessions 100%.

What if I don’t feel a connection with my therapist?

No problem. We’ll work with you to find a better match within our team. Your comfort is our priority.

Section 6: Serving All of California

Our virtual therapy services are available across the entire state—from major metro areas like San Diego, San Francisco, and Sacramento to smaller towns and underserved regions. As long as you reside in California and have Aetna coverage, we can help.

Section 7: Why Choose CEREVITY?

  • We focus exclusively on virtual therapy for adults 18+ in California
  • Our therapists are experienced, compassionate, and evidence-based
  • We make insurance easy by verifying coverage and submitting claims
  • We prioritize fit—ensuring you’re matched with the right therapist

Start Your Therapy Journey Today

Your mental health matters. And with Aetna and CEREVITY, quality support is more accessible than ever. Take the first step today and experience therapy that fits your life, your needs, and your schedule.

Click here to begin your virtual therapy journey with CEREVITY.


CEREVITY | Virtual Mental Health Therapy for Adults in California
Covered by Aetna. Convenient. Confidential. Compassionate.

CEREVITY, Licensed Clinical Social Worker, P.C.

As a virtual mental health practice, we provide accessible, personalized care, transforming mental wellness with our innovative, barrier-free approach. © 2025 CEREVITY –  All rights reserved

Headquarters
3217 Carson St. Ste 319
Lakewood, CA 90712
Office: (562) 295-6650

Our licensed clinicians are ready when you are — reach out now to schedule your free consultation.