Concierge Membership
A standing place in your clinician's week
A membership is a retainer, not a package. You are not buying sessions at a lower rate; you are paying for time that is held out of the schedule and offered to no one else, so the work continues through the months your calendar does not cooperate. Three tiers, billed monthly, private-pay throughout.
The question every prospective member asks
Why does a membership cost more than paying per session?
It does cost more, and we would rather state that here than let you find it with a calculator. The premium is not an oversight; it is the entire product. Here is precisely what it buys and when it is not worth buying.
You are paying for capacity, not for sessions
A reserved hour is an hour your clinician cannot sell to anyone else, on a network that deliberately keeps caseloads small. The premium is the price of that exclusivity. Every retainer you have ever paid works the same way: the value is in the availability, not the units.
The premium is modest, fixed, and stated up front
Concierge Standard is $1,000 a month against $900 for the same four sessions booked one at a time, a difference of about eleven percent. Signature carries the same eleven percent. Nothing compounds, nothing is added later, and the number does not change mid-term.
If cost per session is your priority, do not enroll
Booking session by session is genuinely the cheaper arrangement, and we will say so rather than sell around it. Membership is worth its premium only if an unpredictable calendar is what keeps interrupting your care. If that is not your problem, this is not your solution.
When a membership is the right call
Membership solves one specific problem: a schedule that keeps winning. Six situations where reserving the time in advance is the difference between therapy that progresses and therapy that keeps restarting.
Your calendar fills three weeks out
By the time you know you need the hour, the hour is gone. Reserving it in advance is the only version that survives a schedule built by other people.
The work is ongoing, not episodic
You are not managing an incident; you are changing how you operate. That kind of work runs on cadence, and cadence is exactly what a standing slot protects.
You have already lost the thread once
You started therapy, a quarter got loud, and three months disappeared. Members rarely repeat that pattern, because the decision to attend was made once instead of every week.
You want one predictable number
A single monthly charge to a card on file, no per-session invoices to approve or reconcile. For people who route everything through an assistant, that alone is worth the arrangement.
You can see the hard stretch coming
A raise, a trial, a merger, a separation, a transition into a role you have not held before. Reserving capacity ahead of a period you already know will be heavy is cheaper than scrambling inside it.
Continuity matters more than flexibility
The same clinician, the same slot, no renegotiation and no re-explaining. If starting over with someone new would set you back months, continuity is the thing worth paying to protect.
What a membership actually is
Not a discount card and not a prepaid block of visits. A reserved position in a clinician's working week, plus the billing arrangement that keeps it simple.
The standing slot
When your membership begins, your coordinator places a recurring appointment in your clinician's schedule: same day, same time, held forward. It is not an intention to find you a slot each week; the time is already booked and closed to other clients.
Life still happens. Sessions can be moved within the week, and with seven-day availability from 8 AM to 8 PM Pacific there is usually somewhere sensible to move them to. What the standing slot protects is the cadence, not one immovable position on the clock.
The month, in practice
Your cycle is your own, not the calendar's. It begins on the date of your first scheduled session under the membership, which is not the same as your first session with CEREVITY: every client starts with a standard session booked and billed on its own, and the membership is applied afterward. The cycle ends the day before that same date the following month, and every cycle after that runs consecutively on the same dates. Where a month has no matching date, the cycle ends on that month's last day.
Each cycle includes the sessions set out in your tier, at the length set out in your tier: Standard and Signature are 50-minute sessions, Intensive is three-hour blocks. That is the whole of what a membership includes.
Unused sessions do not carry into the next cycle. That is the single most important thing to understand before enrolling, and it is why we contact members who reach the twentieth day of a cycle with sessions still unused rather than letting the month quietly expire.
A cancelled session still counts against the cycle. If you cancel with 24 hours' notice or more, your clinician will offer you another time within the same cycle, and the session is drawn from your allocation whether or not you take it. A rescheduled session is the same session at a new time, so it is only ever drawn once. If you cancel with less than 24 hours' notice, or miss the session, it is drawn from the allocation in the same way. Nothing is charged on top of your monthly fee in any of these cases: the 60% late cancellation fee and the full-rate no-show fee that apply to individually booked sessions do not apply to a membership session.
When membership is the wrong structure
If your travel is heavy and irregular, if your need for therapy is episodic rather than continuous, or if you are in a period where committing to a monthly figure would itself be a stressor, per-session booking is the better arrangement. Membership runs a month at a time, because a slot that can be released at any moment is not actually reserved.
Your clinician can recommend a cadence, and will. The financial decision sits with you and with your coordinator, deliberately kept separate from the clinical hour. Declining changes nothing about your care, your clinician, or your standing on the network.
Membership vs booking session by session
Both are legitimate. They solve different problems, and the honest comparison makes it obvious which one you are actually looking for.
| Concierge Membership | Session by Session | |
|---|---|---|
| What you are buying | Reserved capacity in a clinician's week, held in advance | Individual appointments, subject to what is open |
| Cost | About eleven percent above list at Standard and Signature | List rate, and nothing more |
| Getting on the calendar | Already there; the slot recurs without being requested | Requested each time, against remaining availability |
| Unused time | Does not roll over; each cycle stands alone | You pay only for what you book |
| Commitment | One month at a time, charged in advance and not refunded | None; stop or resume whenever you like |
| Right for | Continuous work on a calendar that keeps winning | Episodic needs, or a schedule you can predict |
Four steps, and then you stop thinking about scheduling
Memberships are arranged by your coordinator, never sold inside a clinical session. Your clinician's role is to recommend a cadence; the money is handled somewhere else on purpose.
Where we practice: nationwide. PsyPact authority covers our psychologists across the participating member states, and individually licensed clinicians cover the rest. Licensure follows wherever you are physically located at the time of the session, which is worth raising with your coordinator if you travel often. There is no office by design, so there is no lobby and no one to run into.
Get MatchedWhy cadence is the thing worth protecting
therapy clients were examined in a naturalistic study; researchers report that those seen weekly recovered more quickly than those seen every other week.
Source: Society for the Advancement of Psychotherapy, on Erekson, Lambert & Eggett (2015)comparing psychotherapy delivered by telehealth with the same therapy delivered face to face found no significant differences after treatment or at follow-up.
Source: JMIR Mental Health, systematic review and meta-analysisof employees say they experience burnout on the job at least sometimes, which is a great deal of strain arriving in weeks that are already full.
Source: GallupThe three memberships
Every tier holds a reserved standing slot, keeps you with the same clinician, and bills once a month. They differ in how much of that clinician's week is set aside for you. Open any tier for the full terms, including what it costs against booking the same sessions individually.
One reserved hour a week. The cadence most ongoing therapeutic work is built around, with the weekly rebooking removed.
- Sessions4 per month
- Length50 minutes
- RhythmWeekly
- Effective rate$250 per session
What this includes
Included every cycle
- A standing 50-minute slot, the same day and time each week
- The same clinician throughout, with no rotation and no reassignment
- One monthly charge to a card on file, with no per-session invoices
- Full membership terms in writing before the first charge
Who it suits
Clients doing continuous rather than episodic work: burnout, anxiety, leadership isolation, the long middle of something difficult. It is also the tier most people step down into after a heavier stretch, because it holds the gains without holding the whole week.
Straight talk
$1,000 against $900 for four sessions booked one at a time. You are paying $100 a month for the hour to exist whether or not the month cooperates. Unused sessions expire at the end of the cycle.
Two reserved hours a week, for periods where seven days between sessions is too long to hold the work.
- Sessions8 per month
- Length50 minutes
- RhythmTwice weekly
- Effective rate$250 per session
What this includes
Included every cycle
- Two standing 50-minute slots each week, usually spaced across the week rather than stacked
- The same clinician for both, so neither session restarts the context
- One monthly charge to a card on file
- A scheduled review of whether the cadence is still the right one
Who it suits
Acute or high-volatility stretches: a raise, litigation, a separation, a stabilization period, active trauma processing. Twice weekly is a clinical decision rather than a preference, and it is frequently time-limited. Many members run Signature for a defined season and then step down to Standard.
Straight talk
$2,000 against $1,800 for eight sessions booked individually, the same eleven percent as Standard. Eight sessions is a real demand on your calendar as well as your clinician's; if you cannot see yourself protecting two hours a week, Standard is the honest choice.
Extended blocks instead of hours, for depth work that the 50-minute format interrupts more than it contains.
- Sessions6 per month
- Length3 hours
- Rhythm18 clinical hours
- Effective rate$867 per session
What this includes
Included every cycle
- Six standing three-hour blocks, placed around the shape of your month rather than on a fixed weekday
- The same clinician throughout, holding the thread between blocks
- Eighteen clinical hours a month, which is the deepest arrangement offered here
- One monthly charge to a card on file
- 50-minute sessions taken outside the membership are billed separately at the standard rate
Who it suits
Compressed, deep clinical work where the constraint is the hour itself: material that needs to open and close in one sitting, or a period you would rather move through in months than across a year. It is a serious commitment and it should be clearly indicated before you take it on.
Straight talk
$5,200 against $4,200 for six intensives booked individually. That premium is wider than the other two tiers, and the reason is capacity: eighteen hours a month takes a disproportionate share of one clinician's week, and holding it forward closes more of their schedule than any other arrangement here.
Two things apply to all three, and neither is buried in the terms. A membership costs more than booking the same sessions individually, because you are paying for reserved capacity rather than for volume. And unused sessions do not roll over: each cycle stands alone. Both facts are on this page rather than in the fine print, because you would find them with a calculator inside an hour and we would rather you find them here.
Treated by clinicians, reviewed by clinicians
Every CEREVITY clinician is independently licensed, and clients on a standing weekly cadence are core caseload rather than an exception. Membership changes how your time is scheduled and billed; it does not change the clinical care, which is the same for every client. This page is clinically reviewed by Lucia Hernandez, PhD, Licensed Clinical Psychologist.
- PhD & PsyD psychologists with PsyPact mobility authority
- LCSW / LMFT / LPCC clinicians, multi-state licensed
- Evidence-based care: CBT, ACT, psychodynamic & somatic approaches
- HIPAA-secure telehealth; records stay between you and your clinician
One standing hour, one story
“I booked therapy the way I book everything else, which is to say whenever a gap appeared. There were fewer gaps every quarter, and by the spring there were none. Reserving the hour felt self-indulgent right up until I compared it to the standing meetings I have never once questioned. Now it sits in the calendar like any other commitment, so I have stopped deciding every week whether to go. Removing that decision turned out to be the entire benefit.
Managing partner, professional services firm, 14 months of membership
Shared with permission by a former client; identifying details altered to protect confidentiality. Individual experiences vary.
You defend every recurring meeting on your calendar. Consider defending this one.
Get Matched NowQuestions members ask before they enroll
Is a membership cheaper than paying per session?
What happens to sessions I do not use?
What happens if I cancel a session?
What if I travel, or a month gets away from me entirely?
How do I change tiers or end a membership?
What does a membership cost?
Does a monthly membership create any kind of record?
Go deeper
Reserve the hour before you need it
Membership is optional and it is not a condition of care. It exists for one reason: so that the week your schedule collapses is not also the week your therapy stops. Matching takes one conversation.
Seven days a week · 8 AM – 8 PM Pacific Time · Unused sessions do not roll over · Full terms provided in writing before any charge