A confidential therapy benefit for advisors managing UHNW books.
An advisor-tier mental health channel COOs at RIAs and wirehouse complexes can stand up without tripping a compliance wall. Confidential by design, priced per advisor, and built for the people carrying the firm's most demanding client relationships.
via telehealth
licensed clinicians
and 3 hours
out-of-network
An advisor-tier mental health channel that respects the compliance perimeter.
This page is for COOs, heads of advisor experience, and complex leadership at RIAs and wirehouse complexes building a therapy benefit for advisors who manage ultra-high-net-worth books. If that is you, the rest of this page is the briefing document.
CEREVITY operates as a clinical network with direct relationships between the network, the clinicians, and the firm. There is no third-party broker layer. Advisors are matched, not first-served. Scheduling and intake run through CEREVITY infrastructure. Care is private-pay and out-of-network by design, which keeps it cleanly outside the firm's books-and-records and supervisory systems while still being a firm-sponsored benefit.
Our clinicians are independent licensed professionals, many with experience treating senior professionals in high-stakes, high-confidentiality roles. CEREVITY exists because the workforce EAP a firm runs was never built for the advisor who carries a UHNW book, and because in a regulated environment that channel has to be built so it never becomes a supervisory or compliance artifact.
An advisor carrying a UHNW book sits inside a compliance perimeter the standard EAP ignores.
The reasons advisors do not engage with the firm's EAP are not failures of the EAP. They are inherent to its scope, and they are compounded by a regulated advisor's reasonable concern about anything that might touch the supervisory record.
Advisors present with a recognizable profile, and the data is stark: research has found roughly three in four advisors reporting high levels of burnout, a majority reporting some level of depression, and a meaningful share seeking medical care for stress-related symptoms. Layered on top is the specific weight of fiduciary responsibility for client wealth, market-driven anxiety, and the always-on demands of UHNW relationships. These are not workforce-wide concerns a generalist EAP roster was built for.
A firm EAP is structurally important for the broader staff, but it is scoped around acute, broadly applicable support with capped sessions. It is not a private-pay channel for ongoing depth-oriented work. And in a regulated firm, advisors are rightly cautious about any benefit that could create a supervisory touchpoint or sit inside books-and-records, which suppresses engagement further.
What changes when the channel is built around this profile: matched clinicians experienced with high-stakes professional roles, session formats long enough to do real work, a confidentiality posture that keeps care outside the supervisory and books-and-records perimeter, and a structure designed so compliance can sign off rather than object.
What CEREVITY clinicians actually treat in the advisor population.
The clinical scope is built around the presenting profile of advisors managing demanding books, not the workforce-wide profile a firm EAP is built for.
Burnout from the book
The cumulative weight of carrying a demanding book year after year. Recovery capacity goes first, then client service and judgment start to slip. The most common presenting issue in the advisor population, and treated as the clinical concern it is.
Fiduciary-weight anxiety
The chronic stress of holding responsibility for clients' life savings and legacies. Different from ordinary work stress, and a defining feature of advising UHNW families.
Market-driven stress cycles
Volatility does not just move portfolios; it moves the advisor. The acute spikes around drawdowns and the chronic background of market anxiety have a clinical signature that can be worked with directly.
High-functioning anxiety
Performance maintained at cost. Client reviews go fine, the book holds, the cost is invisible until it is not. Common in senior advisors and complex leadership who have learned to perform composure.
Always-on UHNW demands
The most valuable clients expect availability that erodes any boundary between work and life. The depletion that follows is treatable, and naming it is often the first step.
Succession and book-transition strain
Selling, transitioning, or inheriting a book is an identity event as much as a business one. The transitions into and out of a practice are clinical moments, not just career ones.
Year-end and tax-season compression
The predictable collision of deadlines, client demands, and personal obligations that makes year-end prime burnout season for advisors. Anticipated and worked with rather than simply endured.
Isolation of senior advisors
The advisor who is everyone else's steady hand often has no one to be that for them. The isolation of the senior seat is itself a treatable issue, particularly for solo principals and complex leaders.
Three session formats, each chosen for the work.
Most benefits programs offer one session length. CEREVITY offers three, because different kinds of clinical work need different amounts of time. The choice is made between the clinician and the advisor, not by what a payor will reimburse.
The steady cadence of ongoing therapy. Most clients spend most of their care in this format.
For work that needs more room than a standard hour. Focused work on a specific transition or decision.
For work that needs uninterrupted time to reach resolution within a single session rather than broken across weeks.
Because CEREVITY operates outside the insurance reimbursement model, session length is set by the clinical work, not by what a payor will reimburse. That independence is also what keeps the channel structurally outside the firm's supervisory and books-and-records systems.
Ready to scope an advisor-tier briefing?
Briefings are scoped to your firm and its compliance structure. We respond personally within 48 business hours with proposed times and any prepared materials relevant to the per-advisor channel you are evaluating.
Request a briefingHow a advisor gets matched, in five steps.
Matched, not first-served. Here is the process that produces the match for an advisor.
The eligible individual submits a confidential intake form covering presenting issues, modality preference, professional context, and scheduling parameters. The form is operated by CEREVITY, not by a broker.
Intake is reviewed by CEREVITY's clinical leadership against the network's active capacity, current licensure footprint, and modality availability. This is the step that does not exist in an EAP.
A specific clinician in the network is matched to the advisor based on the review. The advisor receives the match with the clinician's profile, modality, and credentials, plus a direct online scheduling link.
The advisor schedules directly through CEREVITY infrastructure. No phone handoff. First sessions are typically scheduled within 5 to 10 business days of the match.
Care continues with the matched clinician on the cadence the clinical work requires, in 50-minute, 90-minute, or 3-hour sessions, without an employer-imposed cap.
Capability comparison for RIAs and Wealth Managers.
A vendor evaluation framework on the dimensions that matter when scoping a leadership-tier offering for advisors. Both models have a place. They are designed for different populations.
| Dimension | Typical EAP | Executive-tier point solution | CEREVITY |
|---|---|---|---|
| Network model | Broker layer between firm and roster of contractors; scales well to workforce-wide coverage | Single-vendor platform with W-2 or contracted clinician pool | Independent clinical network with direct relationships, no broker layer |
| Clinician assignment | First contractor to reply with availability; optimized for speed-to-first-session | Algorithmic matching on intake-form inputs | Clinical review of intake by network leadership against active capacity |
| Intake and scheduling | Phone handoff to clinician's line; verbal scheduling on callback | App-based intake; in-app scheduling | Network-operated intake; direct online scheduling, no phone handoff |
| Session formats | Standard 50-minute; capped session counts per issue | Standard 45 to 50-minute sessions | 50-minute, 90-minute, and 3-hour formats; no employer-imposed cap |
| Clinical scope | Acute, broadly applicable workforce concerns; intentionally generalist | Workforce-wide therapy and coaching, with executive tier branded on top | Built around presenting issues specific to RIAs and Wealth Managers |
| Modality fit | Generalist talk therapy; modality-agnostic roster | Generalist therapy; some specialty referral | CBT, DBT, and psychodynamic clinicians, matched to presenting issue and modality preference at intake |
| Reach | National via roster density; varies by region | National via telehealth, with roster density variation | Nationwide via telehealth across all 50 states |
| Payment model | Firm-sponsored; covered through benefits plan | Per-employee-per-month seat pricing | Private-pay; out-of-network; structured through partnership agreement |
| Firm visibility | Aggregate utilization reporting; broker-mediated | Vendor dashboards with engagement and utilization metrics | Administrative reporting only; no clinical content visible |
| Where each model fits | Workforce-wide acute support | Mid-tier ongoing care with executive add-on | RIAs and Wealth Managers, end-to-end |
What the firm sees, and what the firm does not.
For a advisor-tier-tier mental health channel to function, the participating advisor has to trust that engaging with it does not create firm visibility into their care. CEREVITY is designed around that requirement.
- Confirmation that contracted services were provided to eligible individuals.
- Aggregate utilization at the partnership level, where contractually appropriate.
- Invoicing and eligibility reconciliation.
- Nothing tied to a specific named advisor's clinical content.
- Whether a specific named advisor has scheduled, attended, or engaged with care.
- What clinical issues are being addressed, or which clinician is assigned.
- Session notes, treatment plans, diagnostic information, or progress data.
- Any attendance detail at the individual level.
Clinicians in the network are independent licensed professionals operating under their own licensure and the confidentiality and privacy obligations that attach to it. Protected health information is held within the clinical infrastructure and is not transmitted to the partner organization, and the agreements governing it are defined in writing before the partnership goes live.
Clinical records, session content, and individual engagement data sit inside the clinical platform and are not shared with the partner organization. The administrative layer is structurally separate from the clinical layer.
Eligibility lists are maintained on the partner side and confirmed against the network side at the point of intake. Administering eligibility does not require the partner to receive clinical information back.
A Business Associate Agreement is executed where the partnership structure requires it. The partnership agreement defines the administrative reporting scope explicitly, in writing, before the partnership goes live.
What the first 30 days look like.
The hardest part of a advisor-tier-tier partnership is not the contract. It is the period between signature and the first advisor in care. Here is how CEREVITY runs that period.
A 60-minute kickoff with your team and CEREVITY's partnership lead. We confirm the partnership shape, the eligibility model, the administrative reporting scope, and the internal owner on your side. The Business Associate Agreement, where applicable, is executed in this window.
Your team provides the eligible-individual list in the format your administrative systems support. CEREVITY confirms it against the network side and establishes the verification path that runs at the point of intake. No clinical data flows backward; only eligibility confirmation flows forward.
CEREVITY provides a confidential, advisor-tier-appropriate internal comms template explaining the benefit, the privacy posture, and how to access intake. Your team adapts it to your voice. The communication is designed to be received without stigma.
Eligible individuals begin intake on their own cadence. First sessions are typically scheduled within 5 to 10 business days of each intake. By day 30, the partnership is operational and your internal owner has a quarterly review cadence with the CEREVITY partnership lead.
The business case for the COO and complex leadership.
Three axes leadership can defend in a budget conversation. The numbers will vary by firm; the structural argument does not.
Advisor retention is a per-book problem, not a headcount problem.
When an advisor leaves, the risk is not just a seat to refill; it is the book and the client relationships that may walk with them. Retention math at the advisor tier looks nothing like workforce retention math. A confidential, advisor-tier channel pays for itself across very few prevented departures or saved books.
Advisor capacity protects client relationships.
An advisor running at reduced capacity is a risk to the very relationships that anchor the firm's revenue. UHNW clients notice when their advisor is depleted. Recovery of clinical capacity flows directly into client service, retention, and the firm's most valuable relationships.
A named benefit is a recruiting and culture signal.
In a competitive market for advisor talent, a confidential, advisor-appropriate mental health channel is a differentiating signal when recruiting experienced advisors and breakaway teams, and a defensible answer about how the firm supports the people carrying its biggest relationships.
Questions advisors and their teams ask first.
Clinicians in the CEREVITY network are independently licensed professionals operating under their own licensure and the confidentiality and privacy obligations that attach to it. The handling of any protected health information, and the specific agreements that govern it including any Business Associate Agreement, are defined in writing in the partnership agreement before the partnership goes live, scoped to your firm's structure.
No. The channel is structurally separate from the firm's supervisory and books-and-records systems. The firm receives confirmation that contracted services were provided to eligible advisors and aggregate utilization where contractually appropriate, with no clinical content and nothing tied to a specific named advisor. Keeping care outside the supervisory perimeter is a core design goal, and the boundary is defined in writing before the partnership goes live so compliance can review it.
No. Administrative reporting only. The firm does not see whether a specific named advisor has scheduled, attended, or engaged, what clinical issues are being addressed, or which clinician is assigned. This is contractually scoped before the partnership goes live.
Clinicians in the CEREVITY network are bound by their licensure-specific obligations, and CEREVITY does not represent itself as a workaround for any regulatory duty. Voluntarily seeking confidential therapy is ordinary mental health care; CEREVITY does not generate firm-facing records about it. Specific questions about regulatory disclosure are legal determinations for your compliance and counsel, and the contractual scope is defined in writing so they can assess it.
No. CEREVITY is private-pay and out-of-network by design. For a regulated firm this is a feature: it keeps care outside insurance claims systems and the firm's supervisory perimeter, and it is the only way to deliver the clinical scope and confidentiality posture advisors require.
Pricing depends on the structure, the size of the eligible advisor population, and how the firm administers benefits. The briefing call is where we identify the right structure, including which advisors are eligible, and the cost falls out of that, not the other way around.
First sessions are typically scheduled within 5 to 10 business days of intake, depending on modality requirements and scheduling parameters.
Through a briefing call. Use the form below or email [email protected] directly. Briefings are scoped to your firm and its compliance structure; we respond personally within 48 business hours.
Tell us about your firm. We respond within 48 business hours.
Briefings are scoped to your firm. Share a few details below and we will respond personally with proposed times and any prepared materials relevant to the advisor-tier channel you are evaluating.
The structural argument on this page is based on the firsthand experience of CEREVITY clinicians who have served on EAP panels, combined with widely-published industry estimates of EAP utilization and RIAs and Wealth Managers-specific data where cited. Specific contractual scopes, including the administrative reporting boundary and the BAA structure, are confirmed in writing in the partnership agreement before any partnership goes live.
