Reserved Clinical Access, Held for You

Concierge therapy: a licensed clinician whose week already has your hour in it

Concierge therapy at CEREVITY is not faster therapy. It is held therapy: one licensed clinician, one standing weekly hour that is never offered to anyone else, and a coordinator who handles everything around it so the only thing you manage is showing up. 100% virtual. Private-pay. Nationwide.

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The short answer

Concierge therapy at CEREVITY is licensed psychotherapy delivered through a standing weekly hour that one clinician holds for you and releases to no one else, with a single coordinator managing everything around it. The arrangement is private-pay and nationwide by secure telehealth, so no insurance claim, diagnosis code, or carrier record is created.

The question people ask before they ask about fees

Does concierge mean my name sits in more systems, not fewer?

The word suggests a membership desk, a file, a profile. The opposite is true here. The arrangement removes every intermediary that would normally hold a record of you, and leaves exactly one.

No claim, no code, no carrier
Every concierge arrangement is private-pay. Nothing is submitted to an insurer, so no diagnosis code is generated and no carrier database ever learns that the work exists.
One clinician holds the record
The only clinical record lives with your licensed clinician under HIPAA and legal privilege. Your coordinator schedules and protects the hour; the coordinator does not read the notes.
Nobody sees you keep the appointment
There is no lobby and no waiting room, and the standing hour is placed where your calendar reads as ordinary: before the first meeting, over a protected lunch, after the last call.

What people are actually buying when they ask for a concierge therapist

Not luxury. Continuity. Six situations our coordinators hear on the first call from people whose calendars eat everything that is not nailed down.

Therapy that kept getting bumped

You started twice before. Both times the work was going somewhere and both times a quarter close, a deal, or a board cycle pushed it off the calendar and it never came back.

A schedule nobody else survives

Your assistant runs your day in fifteen-minute blocks. A therapist who offers whatever slot is open on Tuesday cannot fit that life; a clinician who holds one fixed hour can.

A directory you cannot be seen in

You are recognizable, or your role is. Browsing profiles, filling out portals, and sitting in a lobby are risks you do not take. You want one call, one match, one door.

Access between sessions that is actually clinical

Not a chat app. When something breaks on a Thursday, you want your own clinician's judgment about whether it waits until the standing hour or needs a second one this week.

Work that has to run across time zones

Three cities a month, two continents a quarter. You need a clinician who plans around the travel pattern instead of one who cancels because of it.

A spouse or a family office doing the research

Someone who loves you, or works for you, has been told to find something discreet and serious. They need a model they can explain in two sentences and a coordinator who answers the phone.

What concierge therapy actually involves

The clinical work is the same evidence-based psychotherapy every CEREVITY client receives. The concierge layer changes what is held around it.

One coordinator, then one clinician

The arrangement starts with a single conversation with a CEREVITY coordinator: what you are carrying, what you need the hour to do, and what your calendar and travel actually look like. Matching is made on clinical fit for that work, and the standing hour is placed before the first session so it exists from day one.

From then on the coordinator is the only administrative contact you have. Rescheduling around a board week, adding a second session, moving the hour across a time zone: one message, handled, and the clinical relationship stays clean of logistics.

A held hour changes the work

Weekly psychotherapy is cumulative. When the hour is protected, the work stops restarting: your clinician carries the thread from week to week, and the sessions build instead of re-establishing ground. That continuity is the clinical case for the arrangement, and it is the reason the standing hour is never released to another client.

Depth follows the work rather than the slot. Some clients keep a weekly 50-minute hour; others hold a 90-minute standing session, or add a 3-hour intensive when a decision or a season demands it. Your clinician tells you which is indicated and why.

What clients report changing

The first thing most concierge clients describe is relief that the appointment stopped being a negotiation. The hour exists, it is theirs, and the energy that used to go into rebooking goes into the session.

Over months, the pattern they came in with gets the sustained attention it never received from stop-start care. Progress is measured with the same validated instruments from intake, so the arrangement is judged on outcomes, not on the comfort of having it.

Concierge therapy or a therapy app: know what is being held

Subscription apps sell availability. A concierge arrangement sells one clinician's reserved time. They are not the same product.

	CEREVITY, Concierge Arrangement	Subscription Therapy App
Who you see	One licensed clinician, matched on clinical fit, for the life of the arrangement	Whichever provider on the platform has capacity; reassignment is common
Your session time	A standing weekly hour reserved for you and released to no one else	Booked slot by slot from whatever is open that week
What happens between sessions	Your own clinician's judgment on whether it waits or needs a second hour	Asynchronous messaging, often answered by someone other than your therapist
Insurance footprint	None; private-pay creates no claim, code, or carrier record	Varies; many apps bill insurance and generate a diagnosis code
Choose it when	Continuity with one clinician is the point, and your calendar has already defeated ordinary scheduling	You want low-cost, low-commitment access and do not mind who answers

Start with a licensed clinician →

Concierge by design: you never browse a directory

One conversation with a coordinator. One deliberate match. One hour that stays yours.

Confidential intakeA single CEREVITY coordinator takes the first call personally and stays your only administrative contact for as long as the arrangement runs.

Matched to a specialistYour clinician is chosen for the work you described, not for whoever has a gap in the schedule, and your standing hour is placed before the first session.

Matched the same dayMatching itself happens the same day, often within the hour; sessions run seven days a week from early morning to late evening, so the standing hour can sit before the first meeting or after the last call.

Measured progressThe validated measures you complete at intake are re-run as the work proceeds, so a concierge arrangement is judged by what changes, not by how convenient it feels.

Where we practice: nationwide. Coverage is nationwide: our psychologists carry PsyPact authority across the participating states and individually licensed clinicians cover the rest, matched to wherever you are physically located during session. For clients who travel, the coordinator builds the travel pattern into the match from the start.

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Access is the part of therapy that usually fails first

56%

of psychologists reported having no openings for new patients in the APA's 2023 practitioner survey, with waitlists of three months or longer common.

Source: NPR, reporting the APA 2023 Practitioner Pulse Survey

55%

of CEOs say they have experienced a mental-health issue within the past year.

Source: Businessolver, 2024 State of Workplace Empathy Study

72%

of entrepreneurs in a UCSF-led study were directly or indirectly affected by mental health conditions.

Source: Freeman et al., Small Business Economics

Choose your depth

A concierge arrangement holds a standing session at whichever depth the work needs. Most clients hold a weekly hour; some hold ninety minutes.

50minStandard

The standard standing hour: weekly, cumulative, protected.

90minExtended

A longer held session for work that keeps ending as it gets somewhere.

3hoursIntensive

Added to a standing arrangement when a decision or a season needs one long block.

Treated by clinicians, reviewed by clinicians

Every CEREVITY clinician is independently licensed and works with concierge clients as core caseload, not a curiosity. This page is clinically reviewed by Lucia Hernandez, PhD, Licensed Clinical Psychologist.

PhD & PsyD psychologists with PsyPact mobility authority
LCSW / LMFT / LPCC clinicians, multi-state licensed
Evidence-based care: CBT, ACT, psychodynamic & somatic approaches
HIPAA-secure telehealth; records stay between you and your clinician

One held hour, one story

“

I had quit therapy three times, and every time it was the calendar, not the therapist. My chief of staff found CEREVITY and the coordinator asked one question nobody had asked before: what hour of the week do you actually control? Tuesday at six in the morning, it turned out. Fourteen months later it is still Tuesday at six, in four cities so far, and it is the only appointment in my week I have never moved.

Chief executive, industrial company, 14 months in a concierge arrangement with CEREVITY

Shared with permission by a former client; identifying details altered to protect confidentiality. Individual experiences vary.

Concierge does not mean faster. It means held.

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Questions people ask before starting a concierge arrangement

What does concierge therapy include that regular therapy does not?

The clinical work is identical: licensed, evidence-based psychotherapy with one clinician. What concierge adds is a standing weekly hour that is reserved for you and never released to anyone else, a single coordinator who handles every piece of logistics, and a match built around your travel and calendar rather than around open slots.

Is this the same as same-day or on-demand therapy?

No, and we say so plainly. Matching with your clinician happens quickly, often within the hour of your first call, but the concierge arrangement itself is about continuity, not speed: one held hour every week with one clinician. When something urgent arises, your clinician decides with you whether it waits for the standing hour or warrants an additional session that week.

How is a concierge therapist different from a concierge psychologist?

At CEREVITY the arrangement is the same either way. A concierge therapist may be a psychologist or a master's-level licensed clinician; a concierge psychologist is specifically a doctoral-level clinician. Your coordinator matches on clinical fit for the work first, and on credential preference where you state one.

I am in a different city most weeks. Does the standing hour travel with me?

Usually, with one honest caveat: licensure follows your physical location during each session. Our psychologists hold PsyPact authority across the participating states and individually licensed clinicians cover others, and the coordinator plans the match around your actual travel pattern so the hour holds wherever the work takes you within that coverage.

What does the concierge arrangement cost?

Current concierge and per-session rates are listed on our pricing page. CEREVITY is 100% private-pay: we do not bill insurance and we do not provide superbills, so no claim is ever filed and the arrangement stays entirely outside insurance systems.

Why is the concierge arrangement private-pay only?

Insurance billing requires a diagnosis code that enters a carrier's records, and it hands session length and frequency to a utilization reviewer. A held weekly hour cannot exist inside that system. Private-pay generates no code, no claim, and no third-party file, and it lets the depth and frequency of the work follow clinical judgment.

What sits around a concierge arrangement

Concierge care is the access model. These are the structures it is usually bought with, and the pages that explain each one.

Concierge Therapy MembershipThe three monthly tiers that hold the standing hour, and what each one buys.→ Therapist on RetainerHow a retained clinician works for individuals and for the organizations that arrange it.→ Therapy for High-Net-Worth IndividualsCare for the situations wealth creates, with the same private-pay footprint.→ 90-Minute Therapy SessionsThe longer standing session many concierge clients choose.→

Clinically reviewed by Lucia Hernandez, PhD, Licensed Clinical Psychologist · Last reviewed September 2026

The hour only exists if someone holds it.

One conversation with a coordinator starts the match, usually the same day. Your standing hour is placed before the first session and stays yours after that.

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Seven days a week, early morning to late evening · Current session and support hours are on the contact page, shown in your time zone