A concierge therapy partner for concierge medicine and DPC.
Patients who pay a membership fee for same-day access, unhurried visits, and a physician who knows them expect the same standard from mental health care. CEREVITY is the concierge therapy partner concierge medicine and DPC practices refer patients to, without adding a clinician to the practice's own roster.
Concierge therapy is private-pay psychotherapy delivered with the same standard concierge medicine patients already expect: a hand-matched clinician, real appointment availability, and no insurance claim. CEREVITY partners with concierge medicine and DPC practices as a referral-ready provider, so a practice can offer whole-person care without hiring or credentialing a therapist directly. First sessions are typically available within 5 to 10 business days.
What CEREVITY is.
A nationwide network of independent licensed clinicians, offered as a referral-ready mental health partnership.
CEREVITY is a nationwide network of independent licensed clinicians providing private-pay therapy by secure telehealth across all 50 states. It is not a directory, not a general teletherapy app, and not a subscription box of rotating counselors. Each patient is matched by hand to a clinician suited to their presenting concern, then keeps that clinician over time, the same continuity a concierge or DPC patient already expects from their physician.
For a concierge medicine or DPC practice, the model is simple to reason about. Care is private pay with no insurance claim filed, which matches the practice's own membership model rather than fighting against it. The practice does not need to hire, credential, or supervise a therapist to offer this: a warm referral is the entire integration. Patients get concierge-standard access to therapy, and the practice extends its whole-person positioning without adding clinical or administrative overhead.
CEREVITY runs a comparable referral relationship with DSOs, dentists and orthodontists, where the same private-pay, no-insurance model applies to a different population. A concierge or DPC group with multiple physicians typically stands up the referral pathway once and uses it across every provider's panel.Why concierge patients need a different kind of therapy referral.
A patient who pays out of pocket for same-day physician access will not tolerate a six-week wait for a therapist covered by insurance, and referring them to one undermines the concierge relationship.
The entire value proposition of concierge medicine and DPC is responsiveness and continuity: same-day access, a physician who actually knows the patient, and time that is not rationed by an insurance-driven visit length. A referral to a standard insurance-network therapist with a long waitlist breaks that experience the moment it happens.
The market has already priced this gap. Concierge medicine itself has grown fast enough that patient expectations are now set by the model, not the exception.
growth in corporate-affiliated concierge and direct primary care practices from 2018 to 2023, as independent ownership fell from 84.0% to 59.7% of the market. Source: peer-reviewed study, growth in the number of practices and clinicians participating in concierge and direct primary care, 2018-23, PubMed, 2025.
As concierge and DPC groups scale, professionalize, and consolidate, patients increasingly expect the same standard of access across every service the practice touches, including mental health. A practice's own workforce is scaling with it.
Source · Growth in the number of practices and clinicians participating in concierge and direct primary care, 2018-23, peer-reviewed study, 2025.
The clinician base has grown in step with the practice base, which is what makes a referral-ready therapy partner a scalable answer rather than a one-off accommodation.
What concierge and DPC patients actually bring to a referral.
The presenting concerns a concierge physician recognizes in a visit but has nowhere confidential and fast to route.
Anxiety and generalized stress
The most common reason a concierge physician considers a mental health referral in the first place. See anxiety and depression therapy for how CEREVITY approaches it. Patients searching for concierge psychiatry alongside this kind of referral are usually looking for the same standard of matched, responsive care; CEREVITY's network is talk therapy, and a patient whose case also calls for medication management is referred back to the practice's own prescribing physician.
Executive and high-performer strain
Concierge medicine skews toward executives and high earners already managing significant professional pressure. Concierge-tier support as an executive benefit covers this overlap directly.
Life transitions
Retirement, divorce, relocation, and career change surface often in a concierge relationship precisely because the physician has the time to notice them.
Sleep and burnout-adjacent complaints
Fatigue, insomnia, and low mood frequently present as physical complaints before a patient names them as psychological, and a concierge physician is well positioned to catch the pattern early.
Relationship and family strain
Couples and family issues surface regularly in a concierge relationship. Couples therapy is part of the network for exactly this reason.
Grief and loss
A concierge physician is often the first to hear about a loss, and a fast, matched referral keeps the patient from going without support during an acute period.
Substance use concerns
Higher-functioning substance use frequently goes undiscussed until a physician who has real time with the patient asks the right question.
Reluctance to use insurance-network therapy
Many concierge patients specifically do not want a claim on record, mirroring the reason they chose private-pay medicine in the first place. See private pay vs. insurance therapy.
A patient who pays for same-day access to their physician will not wait six weeks for a therapist. Give them somewhere else to go.
Session formats built for a concierge standard.
Three lengths, matched to the patient rather than a fixed intake slot.
The steady cadence of ongoing therapy. Most clients spend most of their care in 50-minute sessions.
For work that needs more room than a standard hour can hold. See 90-minute sessions.
For work that needs uninterrupted time to reach resolution. See 3-hour therapy intensives.
Care is delivered in 50-minute, 90-minute, and 3-hour sessions by secure telehealth, nationwide. A patient working through a discrete issue can use a single longer session instead of committing to an open-ended weekly cadence before they know if it is the right fit. Continuity is preserved because the patient keeps the same clinician throughout, and modality is matched at intake rather than assigned. When the situation is urgent, same-week access is the norm rather than the exception.
Give patients a referral worth the membership fee.
A conversation about a standing referral partnership takes one call. There is nothing to credential and nothing to staff.
Start a partnership conversationHow a patient is matched.
Every patient is matched by hand, not by an algorithm running against an intake form.
The eligible individual submits a confidential intake form covering presenting issues, modality preference, professional context, and scheduling parameters. Operated by CEREVITY directly, not by a broker.
Intake is reviewed by CEREVITY's clinical leadership against the network's active capacity, current licensure footprint, and modality availability. This is the step that does not exist in an EAP.
A specific clinician is matched to the patient, who receives the match with the clinician's profile, modality, and credentials, plus a direct online scheduling link.
Scheduling runs directly through CEREVITY infrastructure with no phone handoff. First sessions are typically scheduled within 5 to 10 business days of the match.
Care continues on the cadence the clinical work requires, in 50-minute, 90-minute, or 3-hour sessions, without an employer-imposed session cap.
Capability comparison for concierge medicine and DPC practices.
An evaluation framework on the dimensions that matter when scoping a referral-ready mental health partner. All three models have a place; they are designed for different populations.
| Dimension | Typical EAP | Executive-tier platform | CEREVITY |
|---|---|---|---|
| Network model | Broker layer between employer and contractor roster | Single-vendor platform, W-2 or contracted pool | Independent clinical network with direct relationships |
| Clinician assignment | First contractor to reply with availability | Algorithmic matching on intake-form inputs | Clinical review by network leadership |
| Intake and scheduling | Phone handoff to the clinician's line | App-based intake and scheduling | Network-operated intake, direct online scheduling |
| Session formats | Standard 50-minute, capped session counts | Standard 45 to 50-minute sessions | 50-minute, 90-minute, and 3-hour formats, no cap |
| Clinical scope | Acute, broadly applicable concerns | Workforce-wide, executive tier as an upsell | Built around the presenting issues of patients |
| Modality fit | Generalist talk therapy | Generalist therapy with some specialty | CBT, DBT, psychodynamic, IFS, matched at intake |
| Reach | National via roster density | National telehealth, roster variance | All 50 states via telehealth |
| Payment model | Employer-sponsored, in network | Per-employee-per-month seat pricing | Private pay, out of network, partnership agreement |
| Practice visibility | Aggregate, broker-mediated | Vendor dashboards with engagement metrics | Administrative reporting only |
| Right fit for | Workforce-wide acute support | Mid-tier ongoing care with an executive add-on | concierge medicine and DPC practices, end to end |
If you are running a formal evaluation, our notes on what to look for in a private therapy provider cover the procurement side in detail.
What the practice sees, and what it does not.
For a referral to work, the patient has to trust that seeing a CEREVITY clinician creates no new record inside the practice beyond the referral itself. CEREVITY is built around that requirement.
- Confirmation that contracted services were provided to eligible individuals.
- Aggregate utilization at the partnership level, where contractually appropriate.
- Invoicing and eligibility reconciliation.
- Nothing tied to a specific named patient's clinical content.
- Whether a specific named patient has scheduled, attended, or engaged.
- What clinical issues are being addressed, or which clinician is assigned.
- Session notes, treatment plans, or diagnostic information.
- Any attendance detail at the individual level.
Clinicians are independent licensed professionals operating under their own licensure and the confidentiality and privacy obligations that attach to it. Protected health information is held within the clinical infrastructure, and the agreements governing it are defined in writing before the partnership goes live. Our notice of privacy practices and privacy policy are published in full.
Clinical records, session content, and individual engagement data sit inside the clinical platform. The administrative layer the partner interacts with is structurally separate from the clinical layer.
Eligibility lists are maintained on the partner side and confirmed at the point of intake. Administering eligibility does not require the partner to receive clinical information back.
A Business Associate Agreement is executed where the partnership structure requires it, and whether one applies is a determination made with counsel rather than assumed. The partnership agreement defines the administrative reporting scope in writing before anything goes live. See also our terms of service.
Patients frequently ask about downstream exposure before they will accept a referral at all. The question that comes up most is whether therapy shows up on a background check. It is answered directly on our site, alongside how private-pay therapy keeps care off an insurance record.
What the first 30 days look like.
The hardest part of a concierge-tier partnership is not the contract. It is the period between signature and the first patient in care.
A 60-minute kickoff with your team and CEREVITY's partnership lead. We confirm the partnership shape, the eligibility model, the administrative reporting scope, and the internal owner. The BAA, where applicable, is executed.
Your team provides the eligible-individual list. CEREVITY confirms it against the network and establishes the verification path at intake. Only eligibility confirmation flows forward.
CEREVITY provides a confidential, concierge-tier comms template explaining the benefit, the privacy posture, and how to access intake. It is written to be received without stigma.
Eligible individuals begin intake on their own cadence. First sessions are typically scheduled within 5 to 10 business days. By day 30 the partnership is operational and a quarterly review cadence is in place.
The business case for the practice.
Patient retention, whole-person positioning, and physician time are the levers, and they are the levers a membership-model practice already optimizes for.
Membership retention
A patient whose mental health need goes unaddressed inside the relationship is a patient more likely to look elsewhere for care that feels complete. A ready referral pathway keeps that need inside the relationship the practice already has.
Whole-person positioning
Concierge and DPC practices compete on the promise of unhurried, comprehensive care. A concierge-standard mental health referral is concrete proof of that promise, not just marketing language, and it complements a membership patients may already be considering on their own.
Physician time protection
Every mental health concern a physician can route to a trusted referral instead of managing alone inside a visit protects the unhurried time model the practice is built on, the same scarce resource burnout's impact on productivity describes when it runs out.
Questions concierge and DPC practices ask first.
What is concierge therapy, and how is it different from a standard therapy referral?
Concierge therapy is private-pay psychotherapy delivered with the same standard of access and continuity a concierge medicine patient already expects: a hand-matched clinician, real availability rather than a long waitlist, and no insurance claim filed. It is built to match the concierge medicine relationship rather than sit apart from it.
Do we need to hire or credential a therapist to offer this?
No. CEREVITY is a referral partnership, not a staffing arrangement. The practice refers a patient, and CEREVITY's clinical team handles matching, scheduling, and ongoing care. There is nothing to credential and no therapist added to the practice's own roster.
How is patient confidentiality protected?
Care is private pay, so no insurance claim is filed. CEREVITY shares only what the referring practice needs to know that the referral was received, never clinical content, and the patient's therapy relationship stays between the patient and the licensed clinician, who is bound by their own licensure confidentiality obligations.
Can we refer patients for concierge therapy in couples or family formats, not just individual sessions?
Yes. The network includes couples therapy and family-format care alongside individual sessions, matched at intake to the presenting concern.
How quickly can a referred patient be matched?
Once the partnership is in place, a referred patient is matched by hand to an appropriate clinician, typically on a same-week basis depending on licensure footprint and modality fit. First sessions are usually scheduled within 5 to 10 business days of the referral. Matching is reviewed by CEREVITY's clinical leadership rather than assigned algorithmically.
Does CEREVITY cover patients in every state our practice operates in?
Yes. Care is delivered by secure telehealth nationwide across all 50 states, so a single referral partnership works regardless of which state a practice's patients are located in.
What does it cost the practice?
Nothing to set up the referral relationship itself. Patients pay CEREVITY directly at standard private-pay rates, published on our pricing page, the same way they already pay a membership or DPC fee.
How do we begin?
Start a partnership conversation using the form on this page, by phone at (562) 295-6650, or through the contact page, or send a patient directly through our refer-a-patient page once the relationship is set up.
Start a partnership conversation.
Tell us about your practice and the patients you want to support. A member of CEREVITY's clinical leadership will follow up directly.
Further reading and related partnerships.
Research, clinical writing, and the other verticals CEREVITY supports.
Research and reports
For practice leadership
Clinical writing
A note on sources.
Concierge medicine and direct primary care growth figures are drawn from a peer-reviewed study, growth in the number of practices and clinicians participating in concierge and direct primary care, 2018-23, published via PubMed in 2025. The structural argument on this page is based on the firsthand experience of CEREVITY clinicians who have taken referrals from concierge medicine and DPC physicians, combined with publicly available concierge-medicine market research. Specific terms of any referral relationship are confirmed in writing before a partnership goes live. Additional CEREVITY research is collected in the knowledge base.